Free Technical Support and Help

Free Technical Support and Help

Each product page includes a downloads section containing all the relevant information you need: PDF instructions, assembly details and guides to assist you with pre-sales questions or after-sale product support. In addition, we have a YouTube Channel containing an extensive range of How-To guides and tutorials that is regularly updated.

If you register for an account, you can also track your order through our internal systems and directly with one of our carriers once the goods have been despatched. You can access special prices, stock availability, and view your order history.

There are three ways to contact us for technical support: Chat, Email and Telephone

At the bottom right of the website is a blue message icon where you can raise a direct question about a product, service, or order, and chat with one of our customer service specialists. Our email and telephone details and office operating times are available at the foot of the home page.

Additional Support Related to Products

Please find below links to product choice and application pages.

• 15 & 20 Way starBOX Systems

• Bespoke Bracket Manufacturing

• Bracket Selection Guide

• Correct Mast Choice

• Down Rating Guide

• Galvanising Product Information

• Installation Location Options

• Instruction Manuals

• Power Supply Matrix

• Product Guide

• Support - CappSure

• Support - PROception Wi-Fi

• Sky I/O Replication